Terms & Conditions

Terms & Conditions

1. Services

Spot Cleaners Ltd provides domestic and commercial cleaning, carpet care, and other property-related services as listed on our website or discussed during booking.

2. Booking

All services must be scheduled in advance. You will receive a confirmation once your booking is secured.

3. Cancellations

You may cancel or reschedule your appointment by notifying us in a timely manner. We appreciate advance notice to help manage our schedule.

4. Property Access

Please ensure our team can access the premises at the agreed time. If access is unavailable, we may need to reschedule the service.

5. Service Guarantee

We aim to deliver top-quality service every time. If you’re not fully satisfied, please contact us promptly and we will work to resolve the issue.

6. Damages

Our team is trained to work with care and professionalism. In the rare case of accidental damage, we are fully insured and will take appropriate action.

7. Health & Safety

We follow best practices for safety and hygiene. Kindly inform us of any potential hazards or health concerns at your property before the scheduled service.

8. Updates to Terms

These terms may be updated periodically. The most current version will always be available on our website.